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Thycotic Password Reset Server

Self-service Active Directory and Office 365 password resets to cut your help desk costs

Thycotic Password Reset Server Overview

Thycotic Password Reset Server is the fastest, easiest way to automate Active Directory and Office 365 password resets – without compromising on your security.

No need to contact your help desk. No need to wait for a password to be reset. Just let your users authenticate their identities and reset their won passwords from a convenient web portal or direct from the Windows Logon screen.

It’s a quick, effective way to:

Icon - Cut

Cut your help desk costs
By reducing password reset requests.

Icon - Save Time

Save help desk time
Eliminate time wasted on repeated password reset requests.

Icon - User Control

Put your users in control
With self-serve password resets for Active Directory and Office 365.

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Free up help desk resource
So your team can get on with what’s really important.

All in an easy-to-use platform that your end-users will readily adopt.

A substantial cost

that you can reduce dramatically


average cost per help desk call


of all help desk calls are password reset requests


fewer password-related calls with a password management tool

Let your users reset their passwords

while maintaining security and compliance

Thycotic Password Reset Server doesn’t ask much from your users. It just gives them the tools the need to authenticate their identities and reset both Active Directory and Office 365 passwords.

With flexible identity features like SMS authentication and customisable security questions, Password Reset Server couldn’t be easier to use. And with enrolment notifications, automated on-boarding, and detailed auditing, it couldn’t be easier to manage.

Thycotic Password Reset Server gives you:

End-user Active Directory and Office 365 password resets
from a convenient web-base portal or within the Microsoft login interface.

Flexible verification options
Including phone, SMS, and third-party systems like ProxStop and TeleSign.

End-user AD attribute maintenance
so you can be sure that contact details and addresses are always up-to-date.

Automated enrolment notifications
to prompt end-users to enrol and guide them through the process of choosing their own security questions and authentication options.

Custom security policies
to design tailored password reset processes for your different Active Directory user types.

Image-based authentication
gives your end-users an easy-to-use alternative to text and voice-based processes.

SIEM integration
to log all events around password rests, from failed reset attempts to permission changes.

Quick and easy setup
so you can take the reset burden away from your help desk in minutes.

Compliant password resets
for standards like Section 508, SOX, HIPAA, PCI-DSS, and others.

Accelerating password resets

for enterprises around the world

Simple setup, very good documentation and seamless integration with AD make this tool A+.

Allowing users to manage their own password resets is a big help for any large enterprise.

Thycotic Password Reset Server has solid account management features and support is top-notch.

See how much time your help desk could save.

Download your free trial of Thycotic Password Reset Server